Shipping & Returns
Thank You for Shopping Pure Scented Candles Handmade Soy Wax Candle
Pure Scented Candles wants to make sure you are completely satisfied with your purchase. Most of our products ship in 3 business days. If there any delays we will contact you immediately. If there is a problem with your order please contact us right away. If your candle is damaged or the quality is unsatisfactory we will exchange, replace or refund your purchase.
In order to serve you better, please follow these steps:
- Contact us immediately
- Repack items securely to prevent any damage on return
- Include a copy of the invoice or packing slip
- Include a note with your reason for return
- Ship items to us via UPS, Fed Ex. or U.S. Postal Service(delivery confirmation & insurance recommended)
Original shipping charges will be credited for all cases that do not involve purchaser error(i.e. "I bought the wrong color") If we made an error or you are not satisfied with your purchase, we will refund your original shipping charge and pay for the return if you choose to return products. The returned merchandise will be credited to your account or equal value towards immediate exchange will be given. Charges for purchases on Pure Scented Candles.com will appear on your statement from Cornerstone Market LLC.
Sorry we can not accept candles that have been burned more than 10% or that were purchased more than 30 days ago for return or exchange.
Address: Cornerstone Market LLC
Attn. Pure Scented Candles
103 S. Chambery Dr.
Olathe KS 66061-3868
Phone: 913-764-2422 (9am-5pmCST)
Please see our TIPS AND SAFETY page to get the most enjoyment from your soy wax candle.
Remember we want to make sure you are 100% satisfied with your purchase and your shopping experience at Pure Scented Candles. Thank you for your business.
Thank you for shopping at Pure Scented Candles
Pure Scented Candles is a division of Cornerstone Market LLC